Promptness of response : I received an email the same day - within a very short time of making the request. I phoned and spoke to Andrew, then sent an email asking for a visit.
Quality of service : Andrew Coombes came to the house a week after initial contact made. Spent the whole day here listening and measuring - has given us a full report and some helpful guidelines.
Value for money : Told us in advance what the fee would be - no hidden costs - has charged us what we expected.
Professionalism : Andrew was friendly, kind and understanding but maintained a professional demeanour at all times. He did a thorough job and we have no hesitation in recommending him and his company.
Matt was excellent. His approach was professional, courteous and prompt at all times in his dealing with the task at hand.
GEOSIGHT's prompt response was very welcome, from here I could tell they cared about my enquiry and wanted to help resolve it.
Brian was extremely accommodating and managed to juggle his diary to provide the work for me in a timely manner. Brian provided excellent quality of service and continued to support me with free advice even after his work was complete.
I cannot fault GEOSIGHT for their work, in what was a very stressful time. They gave me free advice instead of charging me large sums of money. Doing a good job is clearly the priority over money.
A really good detailed survey, sent in the various formats and colour schemes requested at no extra cost. Hopefully use you guys again soon.
Excellent communications and a prompt service.